SAP CRM Online Training Course Content



  • General SAP Transactions
  • Foundation Architecture of my SAP CRM
  • Overview of CRM server Technology and User Interface
  • Business Partners
  • Organizational Model

  • Territory Management
  • Product master
  • Business Transaction Processing
  • Activity Management
  • Partner Processing

  • Actions
  • Overview of Pricing in CRM
  • CRM Billing Overview
  • CRM Middleware

  • Interaction Center Overview
  • Architecture landscape
  • Win Client Profile & Configuring Components
  • Action Box and alert molder
  • Interaction center scripting

  • Opportunity Management
  • Copy Control
  • Quotation and Order Management
  • Overview Contract Management

  • Introduction to BW
  • Activating CRM Business content
  • Introduction to analytics
  • Data Mining Work Bench
  • Analysis Process Designer (APD)
  • Customer analytics (data mining, CL TV)
  • Marketing analytics (planning, Target group selection, RFM analytics)

  • Overview of marketing management in my SAP CRM
  • Marketing and campaign planning
  • Planning and performing marketing projects
  • Marketing Calendar
  • Personalized mail forms
  • Creating personalized e-mails
  • Business partner-controlled communication
  • Segmenting business partners
  • Marketing attributes
  • Segment Builder
  • Creating profiles and target groups
  • Lead Management
  • Campaign automation
  • External List Management

CASE STUDY COVERING ALL THE ABOVE TOPICS



We are providing SAP CRM Online Training in Ameerpet Hyderabad. We are one of best Institute to provide Best High Quality SAP CRM online training all over India. The IT Professionals and Students from India and abroad who are unable to attend regular classes can attend our SAP CRM online training from their home in their convenient timings. For more details on SAP CRM Online Training please call to 9290971883, / 9247461324, or drop a mail to revanthonlinetraining@gmail.com

SAP CRM online training institute address : B1, 3rd Floor, Eureka Court, Near Image Hospital, Ameerpet, Hyderabad, India


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